APE Suspension are pleased to announce that where we supply new parts and install those parts to our customers vehicles. Should any new part fail and if proven warrant-able and claimable from its manufacturer (products subject to a build failure (not abuse)) and the part be replaced free of charge by its manufacturer, we will then dismantle and reinstall that part free of charge during the length of term of the original manufacturers warranty of that part. For example: If a product has a warranty for say 3 years or 60,000 kilometers which ever comes first, we will provide installation to cover that same warranty, i.e. 3 years or 60,000 klms.
We do not and we will not provide warranty for re-fitment of any part not supplied by ourselves. Our warranty is limited to re-installation of warranted parts purely at our premises. We will not be liable for cost of fitment of failed parts off premises. In the rare event that we supply a pre-owned part, warranty for replacement will not be covered. We do not offer warranty on any pre-owned part.
Onus of any warranty claim is on the customer to produce to us their original bill of sale.
Warranty for new parts purchased from APE will have a warranty determined by that manufacturer. If a customer has purchased any part by another supplier it will be down to the customer to seek such warranty from their supplier. Labour associated with re-fitment will then be chargeable to the customer.